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Steven Sande

Highlands Ranch, CO - http://www.im4macs.com

A 50-something Apple geek, Steve has been writing online since 1986, when he started up a Mac Bulletin Board System (BBS). He's been a Mac user since '84, was a Newton Developer, and has been involved in the mobile computing space since 1993.Steve lives in Colorado with his rocket-scientist wife of 30 years, a cat, and many Apple products.

Filed under: Software, Odds and ends, Holidays, App Store, App Review

Mousing around: A review of Disney theme park iPhone apps

My wife and I are unabashed Disneyphiles, so the last two months have been a lot of fun. After my wife taught a tutorial in L.A. last month, we spent a few days at the West Coast properties -- Disneyland and California Adventure. This month, we had some Disney Vacation Club points left over, so we spent five days at our "home" resort near Disney's Animal Kingdom, Epcot, the Magic Kingdom, and Disney's Hollywood Studios.

I thought these trips would be a perfect opportunity to try out some of the many travel apps that have sprung up for the iPhone, all of which purport to be the solution to all of your Disney dining, lodging, and theme park information needs. As with any genre of app, there are a mixture of good and bad apps available. Since the Thanksgiving holiday weekend is generally a big time to visit the parks, here's a quick tour of a few of the apps that my wife and I used on our trips so you can load up your iPhone if you're going to visit The Mouse over the holidays.

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Filed under: Software, Tips and tricks, Bugs/Recalls, Troubleshooting, Snow Leopard

Getting bit by the Gmail "exceeded IMAP bandwidth limits" bug

I have a couple of Gmail accounts set up with Google Apps, so that Google is hosting my email using my own domain names. While those accounts have been working flawlessly for quite a while, I suddenly ran into issues a few days ago where Apple Mail couldn't pull email from the server. I could use the Gmail Web client and access the email, but using Mail or my iPhone, I'd get an error.

Both Mail and the iPhone initially reported that either my password or username was incorrect, but after restarting my MacBook Air, the message changed to what you see above. While I had been sending some large files through email last week, I wasn't using anywhere close to the 2 or so GB per day of bandwidth that Google allows.

A quick search revealed that there's a known bug where accounts are locked out for exceeding IMAP bandwidth limits when using Apple Mail under Snow Leopard. To quote Google's support page,
This is a known issue for users of Apple Mail on the Snow Leopard OS. We are working with Apple on a resolution to the issue. In the meantime, there are a few workarounds to reduce the likelihood of hitting the bandwidth limit:
  1. Do not sync attachments.
  2. Reduce the number of folders you sync by using the Advanced IMAP Controls tab in Gmail.
  3. Close your email client when you are not using it.
For my business, I keep my email client up and running most of the day, so the third workaround was not an option. Syncing attachments is easy to turn off in Apple Mail Preferences for Gmail IMAP accounts by selecting "All messages, but omit attachments" under "Keep copies of messages for offline viewing" on the Advanced tab, but it didn't resolve the problem.

I fortuitously noticed that my MacBook Air seemed to be losing a lot of disk space, and searching the ~/Library/Mail folder indicated that the issue seemed to be in the "Recovered Items" Inbox for this Gmail account -- something I didn't even know existed! It was taking up a whopping 18.66 GB of space, so I went into Mail and deleted the "Recovered Items" inbox.

While this didn't fix the issue immediately, it did eventually allow the account to come back on line with no problems. All told, I was without Mail.app and iPhone access to the account for four days, but at least I could check my Web mail occasionally to see what was coming into the Gmail account.

If you're running Snow Leopard and get bit by the "bandwidth bug" with a Gmail account, I hope that this tip can help you out.

Filed under: Odds and ends, Podcasts, Holidays

TUAW's Steve Sande provides gift ideas on the latest MacJury podcast

Here it is, T-7 days until Black Friday, and you don't have any gift ideas?

I joined MacJury podcaster Chuck Joiner earlier this week to provide my ideas for gifting. This was part two of a holiday gift ideas episode on the popular podcast.

Joining me on the podcast were MacMouseCalls support genius (and grandmother) Pat Fauquet, Julio Ojeda-Zapata from the St. Paul Pioneer Press, and The Mac Observer's Jeff Gamet.

Storage seemed to be a popular gift idea from the panelists, along with iPhone / Mac jewelry, video tools, and even some freebies. I take no responsibility for the singing that was taking place...

You can listen to MacJury Episode 918 at the MacJury website, or subscribe to the podcast in iTunes.

Filed under: iPhone, App Store

Geotagged tweets now alive in Stone Design's Twittelator Pro 3.3.1

Twitter has flipped the switch on some new features, including geotagging of tweets and automatic retweeting. As a happy user of Stone Design's Twittelator Pro 3.3.1 [iTunes link], I was even more giddy when I found out that my favorite Twitter app already supports both of these features.

The geotagging feature lets you optionally attach a latitude and longitude to your tweets. If you receive the tweet in Twittelator, you can tap on the sender's avatar icon to see the geotag and pull up a Google map of the location near where the tweet was sent. The app lets you turn off geotagging when you send a tweet, which is useful if you're trying to shake off a stalker. It's also cool to use "nearby search" to find people who are near you and sending out tweets, and view their location on a map.

The official retweet feature has been going live for the past two weeks or so, although as of yet I haven't seen or been able to send a retweet that appears with the new retweet icon. In the web-based Twitter, I do see the new icons and messages that say "Retweeted by you," but I'm not sure why I'm not seeing this in Twittelator Pro.

Is anyone else using Twittelator Pro 3.3.1 who can vouch that the new retweet capability is working for them? Leave a comment.

Filed under: iLife, How-tos, Freeware, Internet Tools

Looking for free iWeb hosting? Here's how to use Dropbox as your host

Since iWeb comes with just about every Mac, it's surprising that it isn't used by more Mac users. For some people, coughing up US$99 a year for MobileMe hosting is the barrier, but there are other ways to get your iWeb pages out where the world can see them.

Last night, while participating in a recording of the MacJury podcast, one of my gift ideas was to sign somebody up for a free trial of Dropbox and show them how to use it for syncing all sorts of things. While I was touting all of the things that Dropbox can be used for, I pulled up the Dropbox wiki for reference, and I noticed a link for Tips and Tricks. One of the tips was "Use Dropbox to host a website."

iWeb is one of my personal specialties, so I immediately wondered if someone could use Dropbox to host an iWeb site. Within two minutes, I had my answer and an idea for a how-to post. Follow along as I show you how to publish your iWeb site on a free Dropbox account.

Note: As our commenters point out, even though the suggestion for website hosting comes direct from the Dropbox wiki, the service is not intended for 'production' web hosting. A few personal pages or a testing site shouldn't cause you any grief, but Dropbox does reserve the right to turn off your public links if the system detects unusual levels of bandwidth consumption.

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Filed under: Enterprise, Mac mini, Mac OS X Server, Snow Leopard

Working with the new Apple Mac mini Server and Snow Leopard Server

It's always nice when, as a Mac consultant, I can play with the latest hardware and software and get paid to do it. Last week was no exception, and when I received a call from a new client who wanted assistance with a Mac mini Server, I jumped at the chance. Since the introduction of the Mac mini in early 2005, I've been using "regular" Mac minis as servers, and they've worked flawlessly. I had two servers of my own at Macminicolo.net for quite some time, and Brian Stucki, the owner of that Mac mini colocation firm, noted in a discussion a few years ago that the failure rate on the mini hardware is phenomenally low. I've set up Mac minis with Mac OS X Server for architectural firms, PR companies, design firms, non-profits, and a number of other companies that needed centralized control of digital assets, but didn't want to spend a lot of money to do so. Usually after setting up these servers, I rarely, if ever, need to go back and fix anything.

Unboxing the server (sorry, no unboxing movies this time...) unveiled a plastic-wrapped mini Server and the traditional power brick, along with a small box containing Mac OS X 10.6 Server and assorted manuals. While I didn't check for the usual Apple stickers, I did find the server software serial number cards that are essential during the setup process.

There was a bit of a holdup when I discovered that the server came with a mini-DVI to DVI adapter, while I had brought my old VGA display with me. Fortunately, one of the employees on-site had a monitor that was quickly pressed into service, and after plugging in the keyboard, mouse and power, the server quickly booted up.

Apple is marketing the Mac mini Server as "Easy to set up. Easy to run," and they're right on -- to a point.

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Filed under: Apple History, This Old Apple

Found on eBay: An original Apple-1 with wonderful documentation

A few months ago, we provided details of an auction that featured a Mac that had been given to Star Trek creator Gene Roddenberry by Apple. If you missed your chance to pick up that prime item, now you have an opportunity to own an Apple that is even more rare: an Apple-1 (also known as the Apple I) that's currently on auction on eBay.

The starting bid for the Apple-1 is US$50,000. What do you get with your winning bid? A non-working Apple 1 motherboard, the original shipping box (with the return address being the home of Steve Jobs' parents), and the original manual, complete with schematics on how to take the motherboard and build a workable computer out of it.

There's also a tape interface card, used to load or save software from cassette tapes. The card comes with a manual and a cassette with a typed label that says "BASIC" on it.

If you're a fan of Steve Jobs, you'll want two of the items that are included. The first is a letter signed by Steve Jobs that explains how to connect a keyboard and monitor to the computer, and telling the buyer (someone who wanted to be a dealer) when dealer applications would be available. The second is a hand-typed invoice for the computer, showing "Steven" as the salesman for the machine.

The original full-page advertisement for Apple was included with each Apple-1. This features the original Apple "Isaac Newton" logo that was designed by the third founder of Apple, Ronald Wayne. Wayne also wrote the Apple-1 manual. Finally, you'll get a photograph of every other owner of this computer. The existing owner has a picture of himself, the computer, and Steve Wozniak that he's including.

If you're the successful bidder, you are asked to travel to Roseville, California to pick it up due to the irreplaceable nature of the Apple-1. A gallery of the photos included in the auction can be viewed below. And remember, this could be the perfect holiday gift for that special someone...

Filed under: Analysis / Opinion, Retail, Rumors, Holidays

Apple giving huge discounts on Black Friday? No way!

The boy geniuses over at Boy Genius Report are getting a lot of hits out of a story they ran late yesterday. Apparently, one of their contacts tipped them to a "shot of Apple's yearly Black Friday deals" that is "reported to be something Apple will email out shortly." The email (seen at right, pasted with an editorial comment from yours truly) shows alleged discounts of up to 30% on all iPods (excluding iPhone or iPod shuffle), up to 25% on all Macs, and up to 15% on all accessories, Apple software, and Apple hardware. This will only happen on November 27th and apparently "select" Apple stores will open at 6 AM.

Well, most of us here at TUAW are pretty sure this is a fake. A compelling fake, mind you, but an utter fabrication. Why?

First reason -- Apple almost never discounts their products, other than selling refurbished equipment on the cheap. That's part of the reason that the company is so successful and has the highest margins in the personal electronics and computing world. Discounts of "up to 25% on all Macs" are an Apple fanboy's most exciting dream (next to the iTablet, of course), but we doubt if the Cupertino Kids would discount anything more than 5%.

Reason two -- Apple Stores are, for the most part, hugely popular anyway. Apple doesn't need to drag in customers on Black Friday by enticing them with wicked discounts. Let's face it, most of the Apple Stores are going to be packed on November 27th, so why would Apple want to create traffic jams and general hysteria by doing something like this? Hell, most of the Apple retail employees would probably quit during Black Friday, leaving the company in the lurch for the rest of the holiday season.

Number three -- Historical precedence shows that Apple usually provides discounts on Black Friday, but not as big as BGR is indicating. In 2006, Apple provided free shipping to shoppers at the online store. Last year, Best Buy discounted up to US$150 on Macs and Apple matched that, but there was no steenkin' 25% discount.

And finally, reason number four -- Apple's probably not going to send out anything with that much blank space at the top of it. They're too picky about design. They don't want someone to have to scroll down through an email to read the discounts, even if there is an Apple logo floating around at the top of the email.

How sure are we that this isn't going to happen? Well, if it actually happens the way Boy Genius Report says it will, I'll wear a Boy Genius Report baseball cap (provided by BGR, of course) for four hours at Macworld Expo 2010 and give you guys some free advertising. TUAW readers -- what do you think about the discounts? Are they going to happen or not?

Filed under: Cool tools, Odds and ends, TUAW Interview, iPhone, iPod touch

Phil Libin on the past, present, and future of Evernote

It must be nice to be Evernote CEO Phil Libin right now. His company's product / service, Evernote, is about to break 2 million customers, they're past the days of initial development and beta testing, and the future is looking bright.

I had a chance to chat with Mr. Libin last Friday about Evernote, the service that acts as a cloud-based repository for all of the information in your life. Last year during the closed beta test of the service, TUAW's Brett Terpstra interviewed Libin, who called Evernote "universal human memory extension." Whatever information you want to put into the Evernote cloud -- text, photos, voice memos -- is available for searching and viewing from your Mac, PC, or iPhone. Handwritten or printed text runs through a recognition routine that makes it searchable text, something that I've found incredibly useful when storing my business cards in Evernote. You can send web pages to Evernote from Firefox with the click of a button, or tweet notes to Evernote by addressing them to @myEN.

Libin ran me through a short history of Evernote, mentioning that many of the first reviews and discussions of it were provided by TUAW. The Mac app and the service began a closed beta in February, 2008, moving to an open beta in June of that year. As Libin noted, "We never really told anyone when we came out of beta; we just gradually removed the word 'beta' from the site and the software." Since then, Evernote has signed up almost 2 million users.

When I asked Libin if Evernote was meeting the company's expectations in terms of growth, he replied that "we're right where we thought we'd be now." In terms of the present and near future, there's a lot going on. Localized versions of Evernote will be available by the end of 2009 for several European countries, with a Japanese localized version on tap for early 2010. Libin noted that "the Japanese market is huge! Evernote is listed in many Japanese magazines, half of our Twitter traffic is in Japanese, and we're even thinking about opening an office in Japan."

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Filed under: Accessories, Humor, Odds and ends

The gift of love; the gift of recycled Mac and iPhone jewelry

Are you looking for that perfect holiday gift for a loved one? Is that someone special a Mac geek or geekette? If so, then the clever people at PowerBook Medic have a wonderful gift idea for you!

They make a living out of repairing old Mac laptops and iPhones, and it's apparent that over the years they've accumulated more than a handful of buttons from machines that need fixing. PowerBook Medic is now making earrings from iPhone home buttons (see photo at right) and the power buttons from aluminum, black, and white MacBooks and MacBook Pros.

These lovely personal accessories can be yours for only US$14.95 per pair, so it's probably a good idea to order a complete set so the recipient doesn't think you're a complete cheapskate.

The company is also giving away 15 pairs of the iPhone earrings to lucky winners. Details of their Twitter-fied contest can be found here.

Tip of the Day

Use Spotlight as a reference tool. Type any word in the Spotlight box and one of the top entries will be a definition. Click on it, and it will bring up the dictionary application to check the word in either the dictionary, thesaurus, Apple database, or Wikipedia.

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