I have a couple of Gmail accounts set up with Google Apps, so that Google is hosting my email using my own domain names. While those accounts have been working flawlessly for quite a while, I suddenly ran into issues a few days ago where Apple Mail couldn't pull email from the server. I could use the Gmail Web client and access the email, but using Mail or my iPhone, I'd get an error.

Both Mail and the iPhone initially reported that either my password or username was incorrect, but after restarting my MacBook Air, the message changed to what you see above. While I had been sending some large files through email last week, I wasn't using anywhere close to the 2 or so GB per day of bandwidth that Google allows.

A quick search revealed that there's a known bug where accounts are locked out for exceeding IMAP bandwidth limits when using Apple Mail under Snow Leopard. To quote Google's support page,

This is a known issue for users of Apple Mail on the Snow Leopard OS. We are working with Apple on a resolution to the issue. In the meantime, there are a few workarounds to reduce the likelihood of hitting the bandwidth limit:

1. Do not sync attachments.
2. Reduce the number of folders you sync by using the Advanced IMAP Controls tab in Gmail.
3. Close your email client when you are not using it.

For my business, I keep my email client up and running most of the day, so the third workaround was not an option. Syncing attachments is easy to turn off in Apple Mail Preferences for Gmail IMAP accounts by selecting "All messages, but omit attachments" under "Keep copies of messages for offline viewing" on the Advanced tab, but it didn't resolve the problem.

I fortuitously noticed that my MacBook Air seemed to be losing a lot of disk space, and searching the ~/Library/Mail folder indicated that the issue seemed to be in the "Recovered Items" Inbox for this Gmail account -- something I didn't even know existed! It was taking up a whopping 18.66 GB of space, so I went into Mail and deleted the "Recovered Items" inbox.

While this didn't fix the issue immediately, it did eventually allow the account to come back on line with no problems. All told, I was without Mail.app and iPhone access to the account for four days, but at least I could check my Web mail occasionally to see what was coming into the Gmail account.

If you're running Snow Leopard and get bit by the "bandwidth bug" with a Gmail account, I hope that this tip can help you out.

The folks behind CrossOver Games sent us a note that version 8.1.0 of their software has come out, and it's got some nice upgrades for Mac and Linux folks who prefer to run their games in Windows almost-emulators (it's based on Wine, and as we all know, Wine Is Not an Emulator) rather than Boot Camping over to the real thing. We tried out CrossOver Games a while back, and found it lacking in almost everything but Steam games, but actually that's OK, because lately Steam has a lot of games going on. Accordingly, this new version has support built-in for the brand new Left 4 Dead 2, as well as fixes for Steam's voice chat, a few upgrades for WoW on Linux and Guild Wars, and a couple of changes to ensure compatibility with Snow Leopard. Sounds like a nice solid upgrade -- owners of the software can grab it for free, or you can try out the app for yourself from their website.

In case you don't have the app yet, CodeWeavers also let us know that they're giving away a Linux rig that's the "ultimate" in... wait for it... gaming. Yes, putting together a Linux rig for gaming is like putting a UFC fighter on a dance show, but we guess stranger things have happened. Anyway, CrossOver Games will definitely help you play at least a few games on the decked-out rig, if you want a shot at winning the thing, all you have to do is pick up the software before December 1st. They'll pick a name out of a hat, and if it's yours, there'll be an awesome 'nix box headed your way. Good luck with getting smooth fullscreen Flash video to work. We kid! You Linux guys make it so easy.

Oh wait, what's that? Flash on the iPhone? I have no idea what you're talking about.

The day that Apple killed Atom support with the release of 10.6.2 was a sad one for many in the hackintosh community. Just as many expected, however, Atom support has returned; and no, Apple had nothing to do with it.

InsanelyMac forum member teateam has developed a replacement kernel for installation on Atom-powered, hackintosh netbooks. Keep in mind that this is bleeding-edge stuff here and not for the faint of heart. Nevertheless, this development bodes well for those of you running your own version of a MacBook mini.

[via Macworld]

Unboxing the server (sorry, no unboxing movies this time...) unveiled a plastic-wrapped mini Server and the traditional power brick, along with a small box containing Mac OS X 10.6 Server and assorted manuals. While I didn't check for the usual Apple stickers, I did find the server software serial number cards that are essential during the setup process.

There was a bit of a holdup when I discovered that the server came with a mini-DVI to DVI adapter, while I had brought my old VGA display with me. Fortunately, one of the employees on-site had a monitor that was quickly pressed into service, and after plugging in the keyboard, mouse and power, the server quickly booted up.

Apple is marketing the Mac mini Server as "Easy to set up. Easy to run," and they're right on -- to a point.

1Password 3.0 is available today for Leopard and Snow Leopard users, with a bunch of new features. Top of the list is 1PasswordAnywhere, which allows you to view 1Password data from any other computer --Windows, Mac, Linux, whatever -- with a modern browser like Safari or Firefox. (It should also allow you to use 1Password passwords on Mac browsers where the tool is not fully supported, such as Opera or Google Chrome.)

I've been using the 3.0 betas since Snow Leopard was released, and they have been completely stable. It is also possible to sync your 1Password keychain data over Dropbox so that all of your password information is available on all of your Macs. (Dropbox users: you may want to read this article about slimming 1Password backups if you store your 1Password backups on Dropbox. It dropped my backups from 21MB to 1MB.)

For those who aren't familiar with 1Password, let me tell you, it does more than just store passwords. It will generate them for you so you don't end up using the same lame password on a whole bunch of sites because it is the only one you can remember. All you have to remember is the password for 1Password (hence the name!). It will also manage multiple logins on the same page. My favorite feature? It will store credit card information and autofill forms for you with your billing/shipping address. I use this all the time, and whenever a website asks me if I want it to save my credit card information, I can say "No" and not have to worry about their security being compromised and my credit card information being exposed.

Another new feature is the Vault for storing software licenses, as well as file attachments. iPhone sync has been redesigned, and 1Password items can now be edited in the browser. (See all new features here.) This is a very worthy "new version" release packed with a lot of bang for your buck.

Which brings us to the "How much does it cost?" information. Agile is having a sale on upgrade licenses as part of the release:

• If you purchased 1Password 2 on or after February 1, 2009 you get a free upgrade to 1Password 3. For bonus points: your current license should "just work" in the new version.
• If you bought a license for any previous version of 1Password before February 1 (even if you got it through a bundle deal like MacHeist) single user license upgrades are $19.95, and Family 5-Pack licenses are $29.95. Note that this price is only good through November 30, 2009.
• For new users can try a fully-functioning 1Password 3 demo for 30 days. New single licenses are $39.95, and Family 5-Packs are $69.95. A 30-day money back guarantee is offered.

1Password is an essential addition to my life on the web. I bought my upgrade as soon as it was available. 1PasswordAnywhere is going to solve the biggest hurdle to using secure passwords everywhere (since I sometimes have to use Windows). The folks at Agile are very responsive to support requests, both via email and on Twitter, so your money is going to support active Mac and iPhone developers.

If you haven't tried 1Password before, now is a good time to check it out.

Fujitsu has finally updated the ScanSnap Manager app for Snow Leopard. "Version 2.2 L12" is available for download for the following models:

• ScanSnap S300M
• ScanSnap S510M
• ScanSnap S500M
• ScanSnap S1500M

Unfortunately, for some bizarre reason they require that the previous version be installed before installing this version, which means that if you did a clean installation of Snow Leopard (like I did), you will have to download and install the old, incompatible version first, and then run the new installer.

The installer also forces the ScanSnap manager into your Login Items which is only slightly less obnoxious than forcing itself into your dock.

Also, if you use FineReader for ScanSnap S1500M and S510M, the Snow Leopard update is still not available, but you can sign up to be notified when it is released.

Thanks to DEVONtechnologies for the heads-up!

A report by "stellarola" quoted in OSNews confirms what comments on our 10.6.2 post suggested: 10.6.2 removes support for Atom processors, most frequently found in "netbook" computers. This loss of Atom support was spotted in earlier builds, but nobody knew until now whether it'd be in or out in the final configuration.

Is this Apple clamping down on "hackintosh" computers, or just continuing to prune code that it doesn't need? The answer you prefer likely depends on your previous view of Apple.

If you think Apple is a company desperate to keep control over its operating system, you point to Psystar and the ongoing iTunes/Palm Pre compatibility battle, and this is just more wood for the fire. If you think that Psystar is nuts for thinking it has a case against Apple and think that Palm should hire its own programmers to sync its devices, then you're likely to say that Atom processors were never really supported in the first place, so it's all much ado about nothing.

Either way, I wouldn't expect the OSx86 community to pack up its bags and go home. I am sure that there are several folks already at work to find a workaround for this latest hurdle, and I won't be surprised when the announcement comes that they have a solution. The only real "blow" is to those folks who were previously able to install an unmodified version of OS X onto their netbooks. I was able to get 10.5.6 running on my Asus EEE 1000ha using my regular Leopard DVD and some additional drivers/kext files, but it broke again with 10.5.7 and I was never able to get it or 10.6 to work. I gave up and installed Windows 7 on it instead -- put down those pitchforks!

The removal of Atom support does not necessarily indicate anything about the fabled Mac "Tablet" since Apple could use the ARM processor instead. Or Apple could continue to say what they've said, which is (roughly speaking) that the iPhone/iPod touch is their netbook.

One thing is for sure; this move will do nothing to end any of these debates, but if you are using a netbook or other hackintosh, let me tell you what you've probably already learned: don't be too quick to install the latest operating system updates from Apple.

Update: As noted by our commenters and cross-confirmed with OS News, the 10.6.2 update appears to drop support for the hackintosh-centric Atom processor. This was spotted in earlier builds, but it was not clear whether the support for the netbook CPU would be in or out in the final configuration.

We've been expecting Mac OS X 10.6.2 for a while now, especially since Apple initially said that the new Magic Mouse would require it, but it has just arrived.

Alongside the OS update for Snow Leopard users, Security Update 2009-006 is out for users of Leopard. Use Software Update to make sure that you get the right update for your computer.

Bug fixes are reported for AFP Client, Adaptive Firewall, Apache (2), Apache Portable Runtime, ATS, Certificate Assistant, CoreGraphics, CoreMedia (2), CUPS, Dictionary, DirectoryService, Disk Images, Dovecot, Event Monitor, fetchmail, file, FTP Server, Help Viewer, ImageIO, International Components for Unicode, IOKit, IPSec, Kernel, Launch Services, libsecurity, libxml, Login Window, OpenLDAP (2), OpenSSH, PHP, QuickDraw Manager, QuickLook, QuickTime (4), FreeRADIUS, Screen Sharing, Spotlight, and Subversion.

No word on any new features or enhancements yet. Stay tuned.

Here's the update list from Apple via Software Update:

There was a report this week that Mac OS X 10.6.2 will block Atom support, leaving Hackintosh owners stuck at 10.6.1. Intel's Atom processors have been used in netbooks by MSI, Dell and ASUS for their low cost and modest energy consumption. Hackintosh owners were disappointed.

Shortly after that report was published, Electronista noted that a newly-released build of 10.6.2 (10C535) brought it back. Of course, we're talking about "support" for hackintoshes in a developer build of the OS, so keep that in mind.

The moral of the story: Apple can kill this when ever they please, so have fun while you can.

[Via Engadget]

Reports of an odd bug affecting downloaded files in Snow Leopard have been circulating Apple's discussion boards recently. As reported by TidBITS, the issue appears to be affecting all computers running Snow Leopard.

While different users have reported varying symptoms and differing circumstances, it essentially boils down to this: if you download a group of files, and then attempt to open the entire group of files at once (rather than opening each file individually), chances are either some or all of the selected files will not open.

My initial response to this was that it could possibly be one of those "it's not a bug, it's a feature" ordeals. We have already seen some indications that Apple is working on enhanced security and virus protection in Snow Leopard, so it stands to reason that the operating system may be simply trying to prevent what it thinks is malicious activity by imposing restrictions on what you can and can't do with a newly downloaded file.

Of course, that's just my theory, but I'm apparently not the only one who has explored that possibility -- a reader on the Mac OS X Hints forum discovered some hard evidence supporting that theory. In OS X, newly downloaded files are flagged with a "quarantine" attribute, which remains until the file is opened. If this attribute is set when the file is launched, and the file is an application, you would receive the typical "This application was downloaded from the Internet" confirmation before the application is allowed to continue launching. This is nothing new in Snow Leopard, but it would seem that the additional protections and scanning that were added to Snow Leopard most likely prevent opening multiple files so that each file can be individually checked before it is launched.

Whether or not this is a serious bug or a minor inconvenience depends entirely on your workflow. Personally, I find that I don't often open multiple files from Finder, as most of the applications I use have the ability to select multiple files from their Open dialog. I can easily see where this might pose significant problems, however. For example, if you do a lot of work with graphics, you might download a several photos from a client, highlight them and open them with a custom tool that automatically resizes and processes for you. With this bug in play, that task would become much more difficult if you had to open each file individually.

So what about you? Is this bug bugging you, or is it a non-issue? If you are affected, feel free to chime in with your experiences on the discussion boards, and be sure to let us know in the comments!

Welcome back to Ask TUAW, our weekly troubleshooting Q&A column. This week we have questions about arranging icons on the iPhone, installing Windows via Boot Camp, AirPort networks, iMac rotation support, replacing the video card in an iMac, and more.

As always, your suggestions and questions are welcome. Leave your questions for next week in the comments section at the end of this post. When asking a question, please include which machine you're using and what version of Mac OS X is installed on it (we'll assume you're running Snow Leopard on an Intel Mac if you don't specify). And now, on to the questions.

Leah asks:

Is there a better way to arrange icons on my iPhone than by trying to drag them around on the phone itself. I can't seem to get it to work very well and usually mess it up.

Apple provided a better way of organizing iPhone icons in iTunes 9. In the past, I always tried to arrange my icons on the iPhone the same way you do, by dragging them around on the device itself. This isn't as easy as it sounds, especially if you have larger hands.

Now, with iTunes 9 or higher installed and your iPhone connected to your Mac or PC, launch iTunes, click on the Applications tab, and you will not only see the apps you have installed on your iPhone, but the iPhone screens and the placement of the icons as well.

Simply drag the icons around in iTunes and put them in the desired order. The next time you sync, the icons are arranged identically on your iPhone as well. It's so much easier.

Most of us here at TUAW jumped aboard the Snow Leopard bandwagon immediately after receiving our upgrade disks -- and I mean immediately. We didn't bother to check out what apps would or wouldn't run, and could have cared less about compatibility with scanners and printers or anything else important like that. No, we just dived into the lake before determining whether or not it was shallow, full of piranhas, or contained hydrochloric acid. That's just us, though -- we like to be able to tell TUAW readers what to expect, good and bad, when a new OS version is delivered. Our friends at Download Squad, however, must still be a little queasy about making the leap, since they posted a quick app review today for SnowChecker.

SnowChecker is a free Mac application that does one thing -- it tells you whether or not your applications will run under Mac OS X 10.6 Snow Leopard. SnowChecker performs a scan of your hard disk for apps, then compares the list of found apps against compatibility info stored at snowleopard.wikidot.com. It displays the the results, noting which apps are OK, which might have slight compatibility issues, and which will be totally hosed under Snow Leopard. SnowChecker uses a simple green, yellow, red color scheme to pass along the information to you, and often provides quick notes telling you about workarounds or updates that will help get all of your apps working smoothly.

If you're a bit on the shy side when it comes to doing upgrades, SnowChecker can make you feel a lot better about making the jump to Snow Leopard.

In a move sure to rile up the crowds of people (including our very own Erica Sadun) who have converted cheap Intel Atom-powered netbooks into tiny MacBook-like hackintoshes, several sites are reporting that Apple will kill support for the battery-sipping CPU in the next release of Snow Leopard.

For most netbook manufacturers like MSI, Dell, and ASUS, the Intel Atom line of energy-efficient microprocessors has been the perfect CPU due to its low cost. Cheap prices on these netbooks, often below US$300, have made them the choice of many Mac users who want a very portable and affordable laptop solution that they're not currently getting from Apple.

The word from many developers who are testing the most recent build of Mac OS X 10.6.2 Snow Leopard is that support for the Atom CPU is gone. Either the hackintosh owners will have to run Mac OS X 10.6.1 for the foreseeable future, or some enterprising hacker will build a patch to add Atom support back to the upcoming OS release.

Like the current syncing struggle between iTunes 9 and the Palm Pre, this may turn into a tit-for-tat battle between Apple and the hackintosh community -- or it might be the end of the road for Mac OS X on the featherlight PCs.

[via Engadget, OS X Daily]

If you experienced some odd performance problems on your Snow Leopard-running Mac early this morning -- say, right around the time of the Daylight Saving 'fall back' to standard time -- you're apparently not alone. The Apple support boards are hopping with reports of 100% CPU spikes coinciding with the switchover from DST between 1 am and 2 am, mostly associated with having the menu bar clock enabled and/or having the clock automatic set feature turned on.

The workaround is apparently simple (if it hasn't already resolved itself after the cutover); just turn off the menu bar clock in System Preferences for a moment, and the problem should go away. On the other hand, the philosophical question of whether a system version that was billed as having no major new user-facing features outside of improved performance and stability should have arrived with so many fascinating quirks... well, good thing we got an extra hour of sleep last night.

Thanks to Gordian and everyone who sent this in.

The betas of the next Snow Leopard update continue at a fast and furious pace. Apple has reportedly begun seeding a new build of Mac OS X 10.6.2 to developers, just one week after the previous beta.

The new potential release focuses on graphics issues, specifically relating to drivers, QuartzCore, and ColorSync, as well as hitting issues with the Dock. Apple has identified no outstanding issues with the build, though the company is asking developers to pay special attention to graphics drivers, TrackPad preferences, and virtual machines.

The company says 148 components have been addressed in 10.6.2 betas so far, including issues in Dictionary, Expose, File Sync, Front Row, iPhoto, MobileMe, Parental Controls, QuickTime, Screen Sharing, Spotlight, Time Machine, and USB.

[via MacNN, Apple Insider]